What is it?

Some campaigns may require identity verification to participate, or offer higher payout rates to verified users. Showing an advertiser that you are verified helps them feel more confident in you as a legitimate promoter.

Promoters who get verified earn significantly more for sharing TonicPow campaigns. You can complete ID verification from your Profile page.

How does identity verification work?

TonicPow works with Stripe to conduct identity verification online. In countries not serviced by Stripe, our provider is Authenteq. Stripe builds technology that’s used by millions of companies around the world like Amazon, Google, and Zoom. They help with everything from accepting payments to managing subscriptions to verifying identities. Stripe helps TonicPow confirm your identity by conducting the following checks:

• Stripe will capture images of the front and back of your government-issued photo ID and review to ensure that the document is authentic. They’ve built an automated identity verification technology that looks for patterns to help determine if an ID document is real or fake. This process is like a bank teller checking your ID document to confirm that it’s real.
• Stripe will capture photos of your face and review to confirm that the photo ID belongs to you. They’ve built automated identity verification technology that uses distinctive physiological characteristics of your face (known as biometric identifiers) to match the photos of your face with the photo on the ID document. This process is similar to a bank teller confirming that the photo on your ID document is you based on the shape of your nose or eyes—but it’s higher-tech and a more accurate way to identify you as a unique person.
• Stripe will collect your name, date of birth, and government ID number, and validate that it is real. They will check this information against a global set of databases to confirm that it exists.

Stripe will ask for your consent before collecting and using your information. They will only use your verification data in accordance with the permissions you grant before starting the verification process, and based on their Privacy Policy.

Learn more about how Stripe is storing and handling your data.

Check TonicPow's privacy policy for more information on how we use this data.

Best practices for a successful verification

Before starting the verification process, here’s what you need:

• A valid government-issued photo ID document. Not a photocopy or a picture of an ID document. Ensure that the ID document is not expired.
• A device with a camera, if possible, use a mobile device. Cameras on mobile devices typically take higher-quality photos than a webcam.

The quality of the images captured affects success rates dramatically. Below are a few best practices to help ensure that your verification succeeds:

• Capture a clear image. Make sure that the images are not too dark or bright, and don’t have a glare. Hold steady and allow your camera to focus to avoid blurry photos.
• Do not block any part of your ID document in the image. Ideally you can lay it flat to take the photo.
• Do not block any part of your face. Remove sunglasses, masks, or other accessories.
• Find a location with ambient lighting. Avoid spaces with strong overhead lights that cast a shadow on your face or ID document. Avoid sitting directly in front of a bright light which can wash out your face and add a glare to your ID document.

Why am I asked to verify my identity?

Being a promoter with TonicPow means you can earn money on the platform. Advertisers are more willing to work with verified users. You are not forced to verify your identity, but not doing so may severely limit the number of campaigns you will be able to participate in.

Can I get verified using a different method?

We do not currently offer an alternative verification method if you are in a country serviced by Stripe. There is also no alternative for countries where Authenteq is used for verification.

Who has access to my verification data?

Both TonicPow and Stripe will have access to the information that you submit through the verification flow. We rely on Stripe to help store your verification data. Stripe uses access controls and security standards that are at least as stringent as those used to handle their own KYC and payments compliance data.

Learn more about how Stripe handles and stores your data.

How can I access or delete my verification data?

TonicPow does not keep your identity data, but Stripe does allow for redaction of its data upon request under certain conditions.